Thank you so much for taking such good care of getting my leak problem resolved. I will certainly recommend you at every opportunity.
Enclosed is the check for our roof repair at 33 Hearthstone. Thank you so much for doing the job in such a timely manner over a holiday time and in the snow. We will certainly let Paul Davis know about your good work.
Just letting you know that I was very pleased with the service that Herbie provided. We have two houses, one in Hendersonville and another in Asheville. Both Steve Payne and I have been most pleased with your service over the years.. replacing a roof on hazel Mill Road and replacing vent boots on the house in Hendersonville. Herbie came out to replace several shingles that had blown off the roof. After several attempts, in the rain, lightning and thunder, he was persistent in getting the job done and done right.
Appreciate all the work and time he put into the project. Job well done!!
Please tell your team "Thank you" for the work they have done at my home. I was able to observe them as they did some of the work and I can say that because of their hard work and efforts, they have truly earned their days pay.
Especially thank them for the extra work around the chimney. The chimney turned out to be more that they bargained for because of some underlying water damage that was not anticipated. Without even saying a word about it, they were willing to take extra work and for that, I an grateful.
Please feel free to use me as a reference if you desire.
Don and I would like to thank you for the excellent job your crews did on both our houses in Swannanoa. We never thought we would write to a business to tell them that it was a joy to have my old shingles torn off and new ones put on.
We are so pleased with the quality of the work and professionalism and dedication of your crews.
It's clear that you treat your employees like gold and they repay that with excellent, high quality craftsmanship. They were all so polite and left the place so neat and clean afterwards that they never knew they were here working for 4 days this week.
You can be sure that we will gladly recommend your company to anyone needing roof repair or replacement.
Don and Terri Kennedy
We just wanted to take the time to thank you for helping my neighbors, Betty and Fred Kopacki. I t was quite confusing when we heard what their modular company had said, and it made us uncomfortable since we did not know who was right about the leak and damage. However, Tommy clarified it to us this evening when he came back and went into the attic to take another look at the situation.
You were right! We also know that even if there had been a mistake made, you were quite willing to correct the situation. That is also important to know.
You both had made a very good impression on us when you were out here originally, and we are glad it turned out that you stand by your work and have an honest business. We apologize for doubting you, but now we know the truth. Thanks for all of your assistance and patience in the matter. We will definitely be recommending your company in the future! If you need any references in the future, please feel free to share our name and number.
Cyndi & Dean Connolly
Your crew is excellent. They are true and courteous workers. They kept their site cleanly organized and were at all times polite.
So far I have nothing but compliments for this crew, truly outstanding and believe me, you get your money's worth for whatever you are paying them. No idle time, no lost effort and professional in both manner and performance. One cold take the two of them, some education on my part and a wee bit of cash and go into the roofing business. Not for me, I'm too old and lazy!
John: Could you send me a few of your business cards, I'll tell everyone how Thomas and that young man with him put a roof on my house in six hours and they might have done sooner but they had trouble with their nailing gun.
Thank you so much and may god bless you all. There are a lot of people having roof problems. Sincerely,
Evelyn Rice Ramsey
Thank you so much for your prompt and professional service. My new roof looks great!! I won't hesitate to sing you praises to everyone!
Russel at John McClung was great to work with. He gave us an estimate and was right on with it, we were not surprised by any extra charges in the end, he didn't go over it by even a penny. What a relief, we had heard and read of horror stories of surprise charges that people have encountered with roofing jobs. We have a 1930s house so we didn't know what they would find once they started the tear off but they took care of everything and stayed on target with the estimate.
We were scheduled to start on a Thursday but they called and were able to start a day early, which was great. The crew came in and went right to work and got the job done in a few days, exactly what we were told at the time of the estimate.
Re-roofing is a messy and they did a great clean up job, we have not found a single nail. There were a few places on the house that had some black marks but they took care of that right away.
The office staff was very friendly and helpful the couple of times I needed to call.
Our house looks so super cute! I highly recommend John Mc Clung and their crew. I wouldn't hesitate to use them again but I sure hope I don't need a roofer for a very long time. I'm glad they have a lifetime guarantee!
I thought I might need a new roof- they came out and inspected the roof and said it was good for another 3-5 years. I used them to replace the gutters on the house, and they were excellent. Done in one day and the young man was really proud of his work - took me around the house and wanted to show me everything he'd done. I will use them when the roof does need to be replaced.
“Thank you for the great service and beautiful installation of our new roof. Please be assured I will not hesitate to recommend you to anyone looking for a new roof”. William Ettwein, Arden, NC